I listened to the clip at 55 minutes onwards and I guess his answer is that he disagrees. Personally I agree with you that people want to have a say in the running of their party. Of course the people currently running these parties do not want to share any real power with members. Unless members push very hard for more democracy they will be ignored. It is only through people like you, and organisations like COPOV that anything will change.
Thanks Derek. If the parties do not change terminal decline is inevitable.